Twitch has become synonymous for its chat. “Twitch chat” is the term coined keeping in mind the misogynistic and sexist remarks that people keep spamming on Twitch. Apparently the higher ups at Twitch have taken serious note of this issue and there is active participating from the admins to solve this problem.
BBC UK did a short interview with some of the well known female Twitch streamers
Improvements are “happening as fast as we can” according to Anna Prosser Robinson from Twitch.
“Harassment has no place on the platform and we have guidelines against it,” adds YouTube.
Anna Prosser Robinson says Twitch is working on ways to eradicate this type of abuse.
The vast majority of them engage positively with other gamers but the site recognises that misogynistic abuse, like that experienced by Candy, is an issue.
Anna tells us that improvements are “happening as fast as we can make it happen, but I hope we will continue to gain speed”. We understand that Twitch is a huge website and any changes made on the site need to be perfectly correct. The actual margin for error is minimalistic for a site like Twitch.
“We’re testing new technology to provide a more nuanced approach to moderation.
“So that potentially people can use technology to identify messages that might not be automatically banned, but might have a malicious intent or might have words that make someone feel unsafe.”
The new technology would be learning over time and would not be a simple machine that bans certain words. Banning words has not worked in the past for Twitch and people have almost always found ways to circumvent the ban.
In a statement a spokesperson told Newsbeat: “Bullying and harassment have no place on the platform and we have clear community guidelines against it.
“We want to make sure that YouTube continues to be a place where anyone can come to find connection and community.”
The online abuse of women is not an issue that is unique to gaming.
The trade body representing the gaming industry in the UK, UKIE, says there needs to be a “shared responsibility” approach.
Anna Prosser Robinson spoke to Newsbeat from Twitch headquarters in San Francisco.
As a former e-sports host she says she has personal experience of online misogyny in the gaming industry.
Now programme manager at Twitch, she explains: “I’m always looking to do things faster and make the change happen as soon as possible.
“So I would never say, ‘We’re doing as much as we can and it’s happening quick enough,’ because we always want to do more, we always want to do better.”